Shredders
The Orca Micro Line
Q. My machine is not working?
A. Make sure it is on the basket correctly.
Turn your machine 180° and try again.
Check your outlet to make sure it is in good working condition. If you are in the auto mode put a piece of paper in your shredder to determine if it is working.
If you continue to have a problem contact our hot line at 908-429-4357 Monday-Friday EST. for direction. You can also contact a Service Center near you by calling toll free 1-888-261-3888 for service or parts.
The JS1, JMD500, Orca3000X, Orca3500X and CX 7000 series
Q. My unit is not shredding?
A. Inside the basket are grooves, that are manufactured to be inserted in the shredder head to allow the machine to operate. Make sure your shredder is on the basket correctly.
If you continue to have a problem contact our hot line at 908-429-4357 Monday-Friday EST. for direction. You can also contact a Service Center near you by calling toll free 1-888-261-3888 for service or parts.